Legal

Terms of Service

What you agree to when you use this site or order a service from us.

Last updated: 19 February 2026

1. Acceptance of Terms

By accessing this website or using any services offered by DURIAN, you agree to be bound by these Terms of Service and our Disclaimer. If you do not agree to these terms, please do not use our website or services.

2. Nature of Services

DURIAN provides educational strategy guidance on visa application preparation. Our services are strictly educational in nature. We do not provide legal advice, immigration legal services, or visa submission services. Please read the full Disclaimer.

3. User Responsibilities

By using our services, you agree that you will:

  • Provide accurate and truthful information in every form and message you send us
  • Not misuse our guidance to assist with fraudulent applications
  • Take sole responsibility for the content and accuracy of your visa application
  • Verify all requirements with the relevant embassy or consulate before applying
  • Not share written guidance with third parties for commercial purposes

4. Orders and Cancellation

Orders for paid services are confirmed by email. If you need to cancel, tell us in writing before the work has been delivered. Once a deliverable has been sent, the fee for it stands. Everything is handled in writing; we do not run calls or meetings.

5. Payment and Refunds

Fees for paid services are due before the work is delivered. Our services are billed for time and guidance, not for visa outcomes. Refusals of visa applications are not grounds for refund of service fees, as this would conflict with our disclaimer that no outcome is guaranteed or promised.

6. Intellectual Property

All content on this website — including articles, guides, templates, and structured content — is the intellectual property of DURIAN. You may use this content for personal, non-commercial purposes. You may not reproduce, publish, or distribute our content without written permission.

7. Prohibited Uses

You agree not to use our services or website to:

  • Create or assist with fraudulent or misleading visa applications
  • Misrepresent yourself or provide false information
  • Reverse engineer, copy, or commercially exploit our content
  • Engage in any unlawful activity

8. Limitation of Liability

As detailed in our Disclaimer, DURIAN's liability is limited to the fullest extent permitted by law. We accept no liability for visa refusals, financial losses, or damages resulting from your use of our services.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services after changes are published constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by applicable law. Any disputes shall be resolved in accordance with the relevant jurisdiction.

11. Contact

For questions about these terms, please contact us.